TERMS & CONDITIONS
Tauriga Sciences LTD
REGUS WORLD TRADE CENTER
Mulle de Barcelona, edier. Sur, 2a Planta
To offer a safe and secure shopping experience, Tauriga Sciences LTD, hereafter referred to as TS, has established these online policies for any user, viewer, or buyer at taurigum.com. The terms and conditions apply to the purchase and sale of products through taurigum.com (referred to as the ‘site’). By placing an order for such products you agree to be bound by and accept these terms and conditions. If you do not agree to these terms and conditions, you should not obtain products from this site. These terms and conditions are subject to change by TS (referred to as ‘us’ or ‘we’) without prior written notice at any time, in our sole discretion.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of TS, or its suppliers and protected by U.S. and International copyright laws. All trademarks, service marks, and trade names are proprietary TS or taurigum.com. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. All software used on this site is the property of TS or taurigum.com or its software suppliers and protected by U.S. and International copyright laws and may not be reproduced, modified, distributed, transmitted, or republished.
Your receipt of an electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept, decline or limit your order for any reason, whether or not your credit card has been charged. If your credit card has been charged and your order is cancelled you will receive a prompt refund credit to your account. We reserve the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item and adjust your invoice accordingly. We may require additional verification or information before accepting any order. Once you have placed an online, phone, or other type of order, you have entered into a contract to purchase and your credit card will be charged immediately. Orders DO NOT always ship the same day. If you need priority delivery then please contact us by email for immediate attention. We make every effort to maintain the availability of our site. However, should we experience technical difficulties, we are not responsible for orders that are not processed or accepted. Ordering from the site does not create a patient/provider relationship, and non should be inferred. Always consult with a health care practitioner prior to starting any supplement program. The statements made on the site have not been evaluated by the FDA, and are not intended to diagnose, treat, prevent, or cure any diseases. Cannabidiol (CBD) is a naturally-occurring constituent of the industrial hemp plant and hemp oil. All of the cannabinoids in our products, including CBD, are naturally-occurring constituents of industrial hemp and hemp oil. TS does not sell or distribute any products that are in violation of the United States Controlled Substances Act. The Company does sell and distribute industrial hemp oil-based products.
We will eventually accept all major credit cards (Visa, MasterCard, Discover). Currently we offer mail order and online payment through paypal. You represent and warrant that and card information is: (i) the credit card information you supply to us is true, correct and complete; (ii) charges incurred by you will be honored by your credit card company; and (iii) you will pay charges incurred by you at the posted prices, including all applicable taxes, if any. All payments must be in United States currency. Current billing address and phone information must be included with every order. You agree to pay interest on all past-due sums at the highest rate allowed by law. We retain a security interest in the products and all proceeds thereof until the full purchase price (including taxes and additional charges) has been paid. Payment must be received by us prior to our acceptance of an order, unless otherwise agreed by us in writing. Prices and shipping cost are subject to change anytime because of exchange rates, changes in shipping costs, manufacturer price changes and other extenuating circumstances.
ADVERTISING DISCLAIMER AND TRADEMARKS
The descriptions of products that are posted on our site are correct to the best of our abilities. We are not responsible for the accuracy of such descriptions, nor are we responsible for typographical, pricing, product information, advertising or shipping errors. In the event a product or service is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, we will immediately issue a credit to your credit card account in the amount of the charge. All trademarks and registered trademarks relating to products available through our site are the sole property of TS. Photographs displayed on our site are courtesy of TS.
We are not responsible for product failures or failures due to installation. We are not responsible for shipping costs other than due to our own mistake. Any item that is altered or changed from its original state without the consent of the manufacturer may not be returned and may not receive warranty support. The warranty of a product is facilitated by us; however we can only enforce the manufacturer’s decisions.
GOVERNING LAW AND STATUTE OF LIMITATIONS
This site is controlled by us from our offices within the State of New York, United States. As each location has laws that may differ from those of New York, by accessing this site, both of us agree that the statutes and laws of the State of New York, without regard to the conflicts of laws principles thereof, will apply to all matters relating to the use of this site and the purchase of products and services available through this site. Each of us agrees and hereby submits to the exclusive personal jurisdiction and venue of the United States Southern District Court of New York with respect to such matters. Any cause of action brought by you against us or our affiliates must be instituted within one year after the cause of action arises or be deemed forever waived and barred.
REFUND POLICY & RETURNS
We understand that you may need to return a product. Should you feel the need to do so, you have 30 days from the date of purchase to initiate the process. Please contact us at firstname.lastname@example.org and one of our Customer Care Representatives would be happy to assist you.
Limited to one return or exchange per customer. Only purchases up to $100 qualify for a refund. We do not take returns based on taste. We typically process approved return/refund requests within 1-2 business days.
If your product was purchased through a Tauri-Gum distributor or retailer, you will need to go back to your original purchase location for any return or exchange.
It is very important that you provide the exact address for your order. Any mistake could delay shipping at your expense. If you place an order over the phone or via the Order by Mail form, we will repeat all of the information provided aloud for confirmation and approval to help you be sure it is correct.
Please note that Taurigum is not responsible for errors of USPS or courier services, or if you provide or confirm an incorrect address.
If a package is lost after we ship it, which does occasionally occur, Taurigum will not be responsible if the tracking information lists the order as “delivered,” which means UPS or the courier service delivered the product to the address specified. If the package is sent to an address other than the one you specified, upon return of the original package to Taurigum , Taurigum will reship the order.
PRODUCT DEFECTS & DAMAGED PACKAGES
In the event that there is any type of defect with a product or if the package it was in was damaged in transit, we allow 3 days to notify us. If we are not notified of defects or damages within the three-day window, it is understood that the package and products were in good condition upon delivery.
IF YOU HAVE ANY QUESTIONS PLEASE SUBMIT BELOW